Questions, answered.

We offer a range of Fibre Broadband, Fixed Wireless, VoIP Home Phone, Holiday Home and Business Backup packages. Home broadband starts from €28/month, fibre from €40/month, and business packages are tailored with SLA support. See the full range on our Broadband Packages page.

Most installations are completed within 2–3 hours by a local Arden engineer. We book a time slot that suits you and tidy up before we leave.

Yes — free installation applies to selected fibre locations. Speak to our team or check your Eircode to see if your address qualifies.

Arden Fibre runs over the National Broadband Ireland (NBI) network with speeds from 500Mb up to 2Gb and is available nationwide. Fixed Wireless is our rural broadband service delivered by local Arden engineers, ideal for areas where fibre hasn't yet reached, with speeds up to 200Mb depending on your location.

Our Arden Fibre packages offer 500Mb, 1Gb and 2Gb download speeds. Each is unlimited, with full-fibre reliability — perfect for homes, home offices, farms and businesses with high bandwidth needs.

Our residential packages include Unlimited Home Broadband (€38/month), Home Broadband Value (€28/month), Arden Fibre 500 (from €40/month), Arden Fibre 1Gb (from €52/month) and Arden Fibre 2Gb (from €79/month). We also offer Home Phone Lite (€10/month) and Home Phone Max (€20/month) add-ons.

Yes. Our Holiday Home Lite (€240/year) and Holiday Home Max (€300/year) packages are designed for seasonal use. We also offer an Airbnb Package (€350/year) with unlimited usage and free installation so your property is guest-ready.

Plan B is our backup broadband service that keeps you online when your primary connection fails. It starts from €10/month, runs on a 30-day rolling contract, and is ideal for businesses, remote workers and anyone who can't afford downtime.

Our business packages include Arden Fibre 500 Business, Arden Fibre 1Gb Business and Arden Fibre 2Gb Business, all available nationwide with SLA-backed support, static IP options, multi-site connectivity and priority engineer response.

We offer cloud and VoIP phone systems, multi-site connections, managed IT services, cyber essentials, business voice and unified communications. Everything is set up and supported by our local team, not a distant call centre.

Yes. Static IP addresses are available on business fibre packages, and we can design multi-site connections to link branches, share data and run VoIP across your locations.

From the initial contact with us, the survey and the engineer installation we should have you connected within 7-10 days usually. Our team will advise on your survey.

Our local broadband engineers will visit and perform a "sight test" to ensure you are able to obtain the service. Usually a survey takes no longer than 20 minutes. We will arrange with you the most convenient time, however we are also able to carry this out if no-one is at the property as the survey is performed outside of the home usually.

Speeds are sometimes based upon the distance you are from your nearest AP (Access Point). Once you have line-of-sight we can generally offer you any of our packages. The engineer will consult with you on the day and design a broadband contract suited to your needs.

In instances where our engineers are unable to confirm a signal we are able to offer alternatives. In some cases we are able to provide a "HOP". This is where we place our local broadband hardware away from the premises onto another building (Neighbours, Shed, Other buildings in locality) where we can then get the signal and subsequently BOUNCE the service back to your property. This may require additional hardware and may incur a cost on the installation. Rural Broadband is at the heart of what we do. If we can get a signal for you we will manage to arrange it in the best way possible.

Unlike other providers that may be inclined to place you into another agreement, here at Arden Broadband we give YOU the flexibility to change your package at anytime without penalty. If you think you need more speed then just give us a call and our local team will support you through.

Our Line-of-sight technology is land based. We are able to reach those located in extremely remote places as well as those in more rural communities. These connections are similar to those found on Mobile Operator masts, the only difference is that to ensure you get the best broadband service from us at Arden Broadband, we just need to see it.

Absolutely not! We are able to deliver superfast speeds of up to 200MB, however location is key to what we can offer. You may be 2km from your local town and only able to get 5mb through the conventional copper/telephone lines. However, over the same distance we can deliver speeds up-to 200Mb with our technology. We will consult with you on our visit.

Home broadband starts from €28/month. Fibre plans start from €40/month. Business pricing is tailored to your usage and SLA requirements. See full pricing on our Broadband Packages page.

Standard residential contracts run for 12 months. Rolling monthly options are available on selected plans, including Plan B backup — ask our team for details.

Yes. Our Plan B backup packages keep you online if your primary connection goes down — ideal for businesses, remote workers and farms.

Cavan, Leitrim, Roscommon, Longford and parts of South Galway. We're growing — check the live coverage map for the latest townland rollout.

Up to 200Mb depending on signal at your location. Our engineers complete a survey to confirm the best speed for your home or business.

Yes — we connect holiday homes and remote properties regularly. Our team can configure your service so it's ready when you arrive.

Call our local team on 1800 885 522, email Info@ardenbroadband.ie, or visit our offices in Cavan (049 389 1210) and Roscommon (090 663 4319).

Our local engineers respond quickly — most faults are resolved the same day. Business customers get priority SLA response.

Yes, subject to coverage at the new address. Get in touch and we'll arrange the transfer.